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Return and Refund Policy

Last updated: 28/04/2025

At Paradise Solar Solutions, we are dedicated to delivering the highest quality solar products and solutions. Due to the nature of our products and industry standards, we have a strict policy regarding returns and refunds.

1. No Return / No Refund Policy

  • All products sold by Paradise Solar Solutions are non-returnable and non-refundable once delivered and accepted by the customer.

  • This includes solar panels, inverters, batteries, structures, and all associated solar accessories and components.

2. Manufacturer Warranty Support

  • While products cannot be returned or refunded, they are covered under the respective manufacturer's warranty policies.

  • In the event of a product defect, malfunction, or quality issue, customers are entitled to claim repair or replacement services directly under the manufacturer’s warranty terms.

  • Paradise Solar Solutions will assist customers in coordinating with manufacturers to ensure warranty claims are processed efficiently.

3. Important Notes

  • Customers are requested to inspect all products carefully at the time of delivery and installation.

  • Any manufacturing defects or damages must be reported immediately at the time of receipt.

  • Installation and usage issues arising from non-compliance with provided instructions, third-party interventions, or unauthorized modifications are not covered under warranty.

4. Contact Us

For any warranty support or assistance, please contact our support team:​

Key Compliance Note:

  • This clearly states no refunds/returns, but provides warranty coverage, which Google Merchant Center requires for physical goods.

  • If you want, I can also create a short version for your checkout page or product page to keep it even more transparent.

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